– Respond promptly to IT service requests and incidents raised via phone, email, or the Freshservice ticketing system. – Provide first- and second-level support and troubleshooting for hardware, ...

This sample job description provides a baseline for evaluating skills for an IT Technician candidate. The attached document is a typical job description for an IT Technician and was provided by IT ...

The incumbent will be responsible for maintaining the technological infrastructure that supports the business’s operations. The duties include installing, configuring, and troubleshooting hardware and ...